questions about our company, products/services, policies, and more
Frequently Asked Questions
Welcome to our FAQ page, where you can find answers to the most commonly asked
Frequently Asked Questions
How do I determine the appropriate transfer sizes for different shirt sizes?
To determine the appropriate transfer sizes for different shirt sizes, refer to our sizing chart which lists standard sizes from Infant to Adult+.
This chart is ideal for images in landscape or square orientation. For images in portrait orientation, consider setting the recommended measurement as your width to ensure enough coverage on your shirt. This adjustment helps maintain the visual impact of the design while fitting well on the shirt.If you have any specific questions or need further assistance, feel free to reach out. We’re here to help!
| Size | Width Side | Length Side (no longer than) |
|---|---|---|
| Infant | 6 inches | 6.5 inches |
| Toddler | 8 inches | 8.5 inches |
| Youth | 9 inches | 9.5 inches |
| Adult | 11 inches | 13 inches |
| Adult+ | 12 inches | 15 inches |
Can I make changes to my gang sheet once it’s submitted?
We have previously been flexible with allowing add-ons and changes to orders after they are placed. Moving forward, we will no longer be allowing any order modifications or additions once an order is submitted.
You must carefully review your order before submitting. We print and ship too quickly to allow changes to our standard processes. Any request that falls outside of our normal workflow significantly increases the risk of errors. When modifications are made after submission, it disrupts our production process and often results in additional time, supply waste, and unnecessary costs to correct issues that would not have occurred if standard procedures were followed.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to keep our turnaround times fast and our orders accurate.
Can I upload multiple designs to a single gang sheet?
Yes, our online gang sheet builder allows you to upload multiple designs. Simply arrange them to fit within the gang sheet dimensions.
How can I check if my design meets the size and quality requirements?
Use our online gang sheet builder to upload and preview your design. You’ll see a quality warning if your design doesn’t meet the requirements.
Can I order a single DTF transfer instead of a gang sheet?
Yes, we offer custom DTF transfers by size if you only need a couple. You can order those prints here
Do the application instructions change for different materials?
No, the instructions remain the same for all materials, including cotton, polyester, blends, leather, and other fabrics.
Licensing/Copyright
You agree that you have full rights or own any artwork you upload to our website. You also agree that you understand that the images uploaded are correct and the printer is not responsible for any differences in color or artwork quality.
Rooster DTF Transfer Co assumes all customers have permission, licensing, or rights to the images they’re sending to us; Rooster DTF Transfer Co is not responsible for any infringement or unauthorized use of material or artwork.